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Report a Bug

Found something broken? Let us know your Apple Watch model and watchOS version.

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Feature Request

Have an idea for a new game mode or setting? We'd love to hear it.

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Frequently Asked Questions

Which Apple Watch models are supported?

HapticHeist requires watchOS 10 or later. It is compatible with Apple Watch Series 4 and newer, as well as Apple Watch Ultra. The Digital Crown must be functional for gameplay.

Do I need my iPhone nearby to play?

No. HapticHeist is a fully standalone Apple Watch app. Once installed, it runs independently on your watch — no iPhone required during gameplay.

How does the Daily Heist work?

Every day a new safe is generated using a shared seed tied to the current date. This means every player in the world faces the exact same safe each day. Complete it to keep your streak alive.

I lost my streak — can it be restored?

Streaks are stored locally on your device and cannot be manually edited. Unfortunately, lost streaks cannot be restored. Keep playing to build a new one!

What is Expert difficulty?

Expert mode removes all visual cues — the zone indicator and tick marks are hidden. You must locate every pin using haptic feedback alone. It's the purest test of your senses.

What is Sudden Death mode?

In Sudden Death, you have a limited number of mistakes. Tap outside the pin zone too many times and the safe locks permanently — BUSTED. No second chances.

What is Endless / Survival mode?

Endless mode chains vaults back to back. You share a pool of lives across all vaults. Each new vault escalates in difficulty. See how many you can crack before you run out of lives.

How do I share my results?

After completing a vault, tap the Share button on the results screen. Your performance is converted to a compact emoji grid — inspired by Wordle — that you can paste anywhere without spoiling the solution for others.

What does "Deceptive Haptics" do in Settings?

Deceptive Haptics randomly fires misleading buzzes as you turn the Crown, making it harder to distinguish real pin proximity signals from false ones. Recommended only for seasoned players.

Is my data private?

Yes. All game data is stored only on your device. We never collect, transmit, or share any personal information. Read our full Privacy Policy for details.

The app won't open or crashes on launch — what should I do?

Try restarting your Apple Watch (press and hold the side button, then drag the Power Off slider; press the side button to turn it back on). If the issue persists, please email us with your Apple Watch model and watchOS version.